Return & Refund Policy

Return & Refund Policy

All items purchased through our e-commerce website are not returnable, refundable nor exchangeable. All orders are checked before shipping out to our customers to ensure that all items are in order and in good condition. We have adopted services from reliable courier services to ensure that your order reaches you without any defect.

In the event that wrong goods are received, damaged or defected, kindly please contact us at or 010-9695168 within 7 days of the receipt of your product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging & condition.

All complaints or requests must be made within 7 days after your have received your product. Any requests after that will not be entertained. To complete your requests, we will require a receipt or proof of purchase, enclosed together with a precise photo of the item purchased and where it has been damaged or faulty. Warranty does not cover normal wear and tear and is valid only for the period of time as stated.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.